ResumeHQ — free ATS resume builder

Contact us

Send us a message and a real person will read it. We reply to every enquiry within 2 business days, to the email address you give us.

Send a message

All you need is your name, your email, and what you want to tell us. A mobile number is optional — we only use it if your enquiry is easier to resolve by phone, and we will always try email first.

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We use what you send only to answer you. See our Privacy & Cookie Policy. Please don’t include passwords or payment details — we never need them.

Writing a useful subject line

The subject is how your message gets routed, so a specific one reaches the right person without being forwarded first. Roughly what we are looking for:

Product support

Something broken, an export that will not download, a sign-in problem, or a question about how a feature works. Tell us the page you were on, what you expected, and your browser and device.

Privacy or data request

Ask for a copy of your data, correct it, or delete your account. Write in from the address on your account so we can verify it is you, and say which right you are exercising.

Legal, press or partnership

Copyright and takedown notices, legal correspondence, press enquiries, and partnership proposals. For takedowns, include the exact URL and the basis of the claim.

We will never ask for your password. Nobody from ResumeHQ needs it to help you, and any message asking for one — or for payment details — is not from us. Please report anything like that through this form so we can look into it.

Try this first — it is usually faster

A few things resolve immediately without waiting on a reply:

  • Locked out? Use the forgot-password link on the sign-in page. The reset email is automated and arrives in seconds.
  • Verification email missing? Check your spam folder first — mail from a newer domain is often filtered on the first send.
  • Export not downloading? Try once more before writing in. Exports are processed in a background queue, so a transient failure often clears on a retry.
  • Not sure how something works? Our about page explains how the ATS scoring and the template catalogue work.

Feature requests and criticism

If you want to tell us what to build next, or that something is annoying rather than broken, the feedback page is the better route — it feeds the list we use to prioritise work. Use this form for anything that is blocking you right now.

Business details

ResumeHQ is operated by ResumeHQ. Registered address: [Registered address — replace before launch]. Your use of the service is governed by our Terms of Service, and how we handle what you send us is set out in our Privacy & Cookie Policy.

Frequently asked questions

How quickly will I get a reply?
We aim to reply to every message within 2 business days, to the email address you give us. Privacy and data-deletion requests are handled within 30 days, which is the statutory window in most jurisdictions.
Do I need an account to contact you?
No. The form is open to everyone, signed in or not — the people who most need to reach us are often the ones who cannot get into their account.
I forgot my password. Should I use this form?
Try the forgot-password link on the sign-in page first: the reset email is automated and arrives in seconds, which is far faster than waiting for a reply. Use the form only if that email never turns up after you have checked your spam folder.
Can you write or review my resume for me?
No. We build the tool, not the resume — we are not a resume-writing service and we do not review drafts by hand. The built-in ATS scoring is designed to give you that feedback directly inside the editor.
How do I delete my account and everything on it?
Send a message through this form from the email address on your account, with 'Delete my account' as the subject. We will confirm it is you, then erase your account and resume content. There is no self-service delete button in the app yet, which is why this route exists.
Do you offer phone support?
Not at the moment. This form is the only supported channel, which is part of how we keep the product free — and it means every request is written down and answerable by whoever knows the area best.